Accessibility

Accessibility features & considerations

  • Headings should be logically structured to navigate the content of pages by their H-tag levels of information grouping and nesting. Please let us know if you find any that don’t make sense to you, so we can review and improve.
  • Links within paragraphs are underlined, so you don’t need to rely on colour differences to identify links.
  • Image ALT tags and file names are descriptive of their content. There are many images, so please let us know if we missed any.
  • The text and layout should scale and remain readable and useable with browser resizing, using the View menu or Control/Command -/+ shortcuts.
  • Minimum font size of 18 points, and sufficient font-weight to be readable at a distance, on small screens, and without needing to strain your eyes, neck or back for a comfortable viewing position.
  • High-contrast text to colour ratios, avoiding polar extremes, for readability and comfort.
  • Meaningful symbols, text and tags accompanying any coloured notification or error messages.
  • Dark mode (switch in the bottom-left of the footer navigation) to minimise excessive screen light.
  • No attention-seeking, resource-intensive and distracting animated movement of text, features or adverts.
  • No paid or otherwise sponsored advertising within content without being clearly identified as-such.
  • No autoplay for any video or sound.
  • No vision-reliant “CAPTCHAs” or any form of cognitive “challenges”.
  • All external website links open in a new window or tab, to save from losing your reading position on this website, and all internal links load in the same window or tab by default.
  • All forms should be clear to understand the purpose of each field, with high-contrast borders, meaningful help and error messages, and can be printed to complete on paper, if preferred.
  • Email and PDF copies of all form submissions, for printing and sharing with advisers and representatives, and other record-keeping needs.
  • Contact details available on every page, to be clear, who you are communicating with, including multiple options for correspondence.

Accessibility Statement

Compliance status

We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level.

These guidelines explain how to make web content accessible to people with a wide array of disabilities.

Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as accessible as possible at all times.

We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly.

This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.

If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by email.

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions.

As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively.

Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:

  1. Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website.

    In this process, we provide screen-readers with meaningful data using the ARIA set of attributes.

    For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others.

    Additionally, the background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described.

    It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology.

    To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination.

    Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website. These adjustments are compatible with all popular screen readers, including JAWS and NVDA.

  2. Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard.

    This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.

    Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard.

    The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported in our website

  • Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
  • Visually Impaired Mode: this mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
  • Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
  • ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
  • Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
  • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design, and readability adjustments

  1. Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
  2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over seven different coloring options.
  3. Animations – person with epilepsy can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
  4. Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
  5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
  6. Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
  7. Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

Browser and assistive technology compatibility

We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible.

Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible.

Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies.

All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please contact us.

Accessibility feedback

You are uniquely the best person to be you.

And, we want to make sure we understand and cater to every difference you might have.

If there’s anything affecting the way you access the information and features on this website, please let us know.

We respect your valuable time, so promise to reply to every single message ASAP.

We have reviewed the things we believe should help with accessibility — but please let us know what helps, and what might still need improving.

Ultimately, you are the best judge of whether you think we have done enough, yet — or if there is anything missing or, difficult, or annoying, that you need us to correct.

If you have suggestions whatsoever, please contact us in any way you prefer.

Thank you for giving us the opportunity to learn and work with you, so we can be a good example for many more.